First, choose a custom domain:

If your company’s primary domain is mycompany.com, you can use any of these formats for your subdomain:

  • hello.mycompany.com
  • hive.mycompany.com
  • mail.mycompany.com
  • [anything you choose].mycompany.com

Then, add the DNS records from your Email Settings page in Hive to your DNS provider's settings to verify your domain.

Here's an example of what the values will look like in Hive:

Here's how to edit the DNS settings of common providers:

Once you’ve added the values from Hive to your DNS provider and they’ve propagated, your domain will be verified!

Note:

  • It can take 24 to 48 hours for DNS changes to propagate
  • Until a domain is verified, emails will be sent from hello@hive.co
  • If your domain still isn't verified after 48 hours, please email hello@hive.co
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