Click Email Journeys in the left sidebar > + New Email Journey.  

If you connect Shopify, you'll see a list of default journeys you can customize.

You can also create a Build-It-Yourself Email Journey from scratch.

  1. Enter the title of the journey that will appear internally in your dashboard
  2. Select the trigger that starts the journey
  3. Add any rules to specify who enters and continues in the journey
  4. Customize the time delay between the trigger and action
  5. Choose the email template, subject line and preview text
  6. Any additional delays and emails you'd like to send 

Want to use email journeys but don't know where to start? Check out these blog posts:

Did this answer your question?