Some examples of Custom User Properties include discount codes, group names, or whatever else helps you organize contacts and send them personalized email.

Import Your Custom User Properties

1. Click Import Contacts on the left side panel and choose Upload CSV file and begin the importing process

2. Identify the column in your CSV with the custom property and select Custom User Property as the column type. The column header will be the name of the Custom User Property within Hive.

Note: See Hive's FAQ on importing contacts if you haven't imported a CSV before

Using the Custom User Property Filter

Search for and email users using the Custom User Property filter:

1. In the Contact List, select the filter User Info → click Custom User Property

2. Once you've selected the Custom User Property filter you can search for the specific property and click the Email button at the top of the page to build an email campaign

Using the Custom User Property Merge Tag in Templates

1. Click the Insert Merge Tags in the template editor, under User/Recipient Merge Tags select the Customer User Property tag

2. Copy & paste the merge tag into a Text content block. Insert your Custom User Property into the tag, Example:

{{ user.custom_user_property|name:'RED' }}

3. When previewing the email campaign as a specific contact, make sure you're using an email address of someone who has that Custom User Property

Note: See Hive's FAQ on using merge tags for more information

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