To set up your custom domain, click the Settings icon in the bottom left corner of your dashboard > Edit Email Settings.

Need help choosing a subdomain?

Check out How to Choose a Subdomain for Your Custom Email Domain.

Your subdomain should be in the format of:

something @ subdomain.yourdomain.com

Next steps after choosing a custom domain

  • Type in your custom domain beside Custom "From" Address on the Email Settings page
  • Click the Save button at the bottom of the page
  • The page will refresh and your custom domain settings will populate in Hive

Verifying your domain

In order to let Hive send emails from your custom subdomain, you need to add the records that populate in Hive to your DNS provider.

Choose from the dropdown to see the records formatted for your specific provider.

Then add the records to your DNS provider to verify your domain.

Editing the DNS settings of common providers

Here are step-by-step guides for adding records to common DNS registrars.

Once you’ve added the values from Hive to your DNS provider and they’ve propagated, your domain will be verified!

Notes:

  • It can take 24 to 48 hours for DNS changes to propagate
  • Until your domain is verified, emails will be sent from a mail@hive.co subdomain
  • If your domain still isn't verified after 48 hours, please email hello@hive.co
Did this answer your question?