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Contact List
How to import and segment your contacts
15 articles in this collection
Written by
Ian Roberts,
Sarah Schmidt,
and
Jake Kulchar
General
How to Import Contacts
Upload your customer data to Hive
Written by
Jake Kulchar
Updated over a week ago
How to Import Phone Numbers for SMS
Upload your contacts' phone numbers into Hive
Written by
Jake Kulchar
Updated over a week ago
What are engagement levels based on?
Learn more about how your list engagement is changing over time
Written by
Sarah Schmidt
Updated over a week ago
Which contacts can I send email to?
An overview of what prevents you from sending campaigns to certain contacts
Written by
Ian Roberts
Updated over a week ago
What Happens When You Import Your Emails into Hive
Written by
Sarah Schmidt
Updated over a week ago
Why did my email list import fail?
An explanation of why imports fail and steps you can take to successfully import your list
Written by
Jake Kulchar
Updated over a week ago
What to Do If Your Email List Fails Validation
How to clean up your email list
Written by
Sarah Schmidt
Updated over a week ago
What is a subscriber profile?
Better data on your subscribers so you can send more powerful campaigns
Written by
Jake Kulchar
Updated over a week ago
Segmenting
How to Merge Multiple Genre Segments
Merge your pre-existing static genre segments with your new live genre segments
Written by
Jake Kulchar
Updated over a week ago
How to Add Customers to a Segment in an Email Journey
Add customers who enter a journey into a static segment instantly
Written by
Jake Kulchar
Updated over a week ago
How to Filter Your Contact List
An overview of filters you can use to find individual or groups of contacts
Written by
Jake Kulchar
Updated over a week ago
How to Exclude a Subset of Contacts When Using Multiple Filters
An overview of how to include a group in a contact search while specifically excluding a subset of that same group
Written by
Jake Kulchar
Updated over a week ago
What are segments?
Segment based on social actions, demographic data, purchase behavior, and more
Written by
Jake Kulchar
Updated over a week ago
How to Create Segments
An overview on how to create segments from the Contact List, Segments page, or Import Contacts page
Written by
Sarah Schmidt
Updated over a week ago
How to Manage Your Segments
An overview of different ways you can update the groupings of your contacts
Written by
Jake Kulchar
Updated over a week ago