General FAQ's

Frequently Asked Questions

8 articles in this collection
Written by Sarah Schmidt and Jake Kulchar

How to copy templates to another brand

Written by Sarah Schmidt
Updated over a week ago

What is the best background image size?

Written by Sarah Schmidt
Updated over a week ago

What's the best image size?

Written by Sarah Schmidt
Updated over a week ago

What is the Ideal Banner Image Size?

Optimise the size of your banner image for contest and email headers

Written by Jake Kulchar
Updated over a week ago

How to Add "View Email in Browser" URL to Email Template

Learn how to add the "View Email in Browser" URL into your email template

Written by Sarah Schmidt
Updated over a week ago

How to Include Videos in Templates

Written by Sarah Schmidt
Updated over a week ago

Manually Importing Subscription Status

If you have a CSV of both subscribed and unsubscribed emails, here's how you can keep their subscription status in Hive!

Written by Sarah Schmidt
Updated over a week ago

How to include a PDF in a template

Written by Sarah Schmidt
Updated over a week ago