Connecting your Shopify store automatically imports and regularly updates your customer data in Hive. This will let you dig deeper into who your customers are and send them well-targeted email marketing campaigns. 

Enable the Shopify Integration

In your Hive account, click Settings in the bottom left corner > Connect Data Sources

Type in Your Store Name in the field and click Connect.

That’s it! You’re connected. We’ll import your contacts from Shopify, add them to your Contact List, and consistently update them when there are new interactions with your store. You'll be able to see the full list under Shopify Segments on the Segments page.

Find your Shopify customer’s data

To see data from your Shopify customers in Hive, click Contacts in the left sidebar > Contact List > View all filters (in the top left). 

From here, you can navigate to the Ecommerce Data filters.

Filter on any of the above options to see your highest spenders, who’s abandoned a cart, and more. Get insights on the demographics and locations of your purchasers by clicking View As Demographics or Map in the top right corner of your contact list.

Embed Hive’s capture apps in your store

Hive’s Capture Apps (Contests, Signup Forms, and Polls) help you collect contact information from new people who may be interested in your products.

For more information on adding capture apps (like signup widgets or contests) to your Shopify theme, check out this FAQ: Installing widgets in your Shopify Store.

Automate emails based on customers’ interactions with your store

To create a new email automation, click Email Journey in the left sidebar > + New Email Journey

Choose the event you want to trigger an email on, the timing of the email, and the email template to send.

Tip: If you haven’t created a template, create a new one or edit a default template by clicking Templates in the left sidebar.

Here's a walkthrough on creating an abandoned cart email journey: How do I set up an email journey?

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